You’ve poured your heart into your small business—maybe you’re a plumber in Bristol, a café owner in Leeds, or a retailer in Manchester. You’ve even got a website up and running, but there’s a problem: no one’s visiting it. You check your analytics (if you even know where to look), and the numbers are dismal. It’s frustrating, isn’t it? I’ve been there myself, staring at a screen wondering why my hard work isn’t paying off.
At Leads Nurtured, we’ve helped countless small businesses turn their websites from ghost towns into bustling hubs of activity. In this blog, I’ll walk you through the most common reasons your small business website isn’t getting traffic—and, more importantly, how to fix it. From poor SEO to outdated design, we’ll cover it all, with practical solutions you can start using today. Let’s get your website the attention it deserves.
I’ll never forget working with Mike, a plumber in Bristol. He’d built a website for his business a few years back, hoping it would bring in new customers. But when we met, he was at his wit’s end. “I’ve got this website, but no one’s calling,” he told me over a cuppa. “I might as well not have one at all.” Mike’s story isn’t unique—many small business owners feel the same way. You’ve invested time and money into your site, but if it’s not getting traffic, it’s not doing its job.
The good news? There are clear reasons why this happens, and they’re fixable. At Leads Nurtured, we helped Mike turn things around with a fresh website and some simple SEO tweaks, and within a few months, his phone was ringing off the hook. Let’s dive into the reasons your website might be struggling—and how you can fix it.
Search engine optimisation (SEO) is the process of making your website more visible on search engines like Google. If your site isn’t optimised, it’s like having a shop in the middle of nowhere with no signs pointing to it. One of the biggest SEO challenges is link building—41% of SEO experts say it’s the toughest part of their job (HubSpot, 2013). Without links from other websites pointing to yours, Google doesn’t see your site as trustworthy, and it won’t rank well.
How to Fix It:
Let’s be honest: if your website looks like it’s from the early 2000s, customers will click away faster than you can say “dial-up.” An outdated design isn’t just about aesthetics—it affects how Google ranks your site, too. If your site isn’t mobile-friendly or takes ages to load, Google will push it down the search results. Over 50% of web traffic comes from mobile devices (Statista, 2024), so if your site isn’t responsive, you’re losing half your potential visitors.
How to Fix It:
Google loves fresh content—it’s a sign your website is active and relevant. If your site hasn’t been updated in years, or if it’s just a static “brochure” with your contact details, you’re not giving Google (or your customers) a reason to visit. Regular content, like blog posts, can attract new visitors and keep them coming back.
How to Fix It:
Security is a big deal for both Google and your customers. If your website doesn’t have an SSL certificate (you’ll know because the URL starts with “http” instead of “https”), Google will flag it as “not secure,” and visitors might see a warning before they even reach your site. This can tank your traffic and scare away potential customers.
How to Fix It:
Even the best website won’t get traffic if no one knows it exists. Many small business owners make the mistake of launching a site and then… doing nothing. You need to promote your website actively to drive traffic and get noticed.
How to Fix It:
If you’re a local business, your website needs to reflect that. Customers searching for “hairdresser near me” or “plumber in Bristol” want to see businesses in their area. If your site doesn’t include local signals, Google won’t show it in local search results.
How to Fix It:
Ready to turn your website around? Here’s a quick checklist to get started:
Let’s go back to Mike, the Bristol plumber. When we started working with him, his website was outdated, not mobile-friendly, and nowhere to be found on Google. We used our Pulse package to build him a new Duda website, optimised for local SEO with keywords like “Bristol plumber.”
We added a blog section and wrote a monthly post to attract new visitors. We also ensured his site was secure with an SSL certificate and promoted it on his Google My Business profile (a service in our Surge package). Within three months, Mike’s traffic had tripled, and he was getting more calls than ever. He told me, “I actually had time to take my lad to footie practice last week—thanks to you lot taking the stress off!” That’s the kind of impact we want for every small business we work with.
At Leads Nurtured, we’re not just about building websites—we’re about building your business. Our Pulse package (£150/month) is the perfect starting point: a mobile-friendly Duda website with up to 10 pages, local SEO, a free SSL certificate, and 1 blog/month to boost your traffic. After 12 months, the website is yours to keep. Ready to get more visitors to your site? Let’s have a natter—no pressure, just a friendly chat about how we can help.
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